Privacy policy

Last updated: November 11, 2025

At Sticky Snaps, we run this store and website, including all related features, tools, products, and services, to give you a fun, curated shopping experience (the “Services”). Our store is powered by Shopify, which helps us provide these Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, shop, or otherwise interact with us. If there’s ever a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy takes priority regarding your personal information.

By using our Services, you agree to this Privacy Policy and understand how we handle your information.

Personal Information We Collect

“Personal information” is anything that identifies you or can be reasonably linked to you. This doesn’t include information that’s anonymous or de-identified. Depending on how you use our Services, we may collect:

  • Contact details: name, address, billing/shipping address, phone number, email

  • Payment info: credit/debit card, transaction details, payment confirmations

  • Account info: username, password, preferences, settings

  • Order info: items you view, add to cart, purchase, return, exchange, or cancel

  • Communications: anything you share when reaching out to us

  • Device info: browser, device, IP address, and other identifiers

  • Usage info: how you interact with our website and Services

Where We Collect Information

We may collect personal information:

  • Directly from you when you create an account, shop, or contact us

  • Automatically via cookies and other tracking technologies when you visit our website

  • From service providers who help us operate our store and Services

  • From partners or third parties in connection with our Services

How We Use Your Information

We use your information to:

  • Provide and improve our Services: process orders, arrange shipping, manage accounts, remember preferences, and recommend products

  • Communicate with you: respond to questions, provide support, and send updates about your orders

  • Marketing and promotions: send emails, texts, or ads about our products or offers (you can always opt out)

  • Security and fraud prevention: keep your payments safe, prevent fraud, and protect our website

  • Legal reasons: comply with laws, respond to legal requests, and enforce our policies

How We Share Information

We may share your personal information with:

  • Shopify and service providers helping with payments, shipping, IT, analytics, and support

  • Marketing partners to show personalized ads (they follow their own privacy policies)

  • Affiliates or within our corporate group

  • In connection with legal obligations or business transactions (e.g., mergers, bankruptcy, or enforcement of our policies)

  • With your consent or as needed to complete orders

Security & Retention

We take reasonable steps to protect your information, but no system is 100% secure. We recommend avoiding sharing sensitive info via unsecure channels.

We keep your personal information only as long as necessary to:

  • provide services

  • comply with legal obligations

  • resolve disputes

  • enforce our policies

Your Rights

Depending on where you live, you may have rights to:

  • Access your personal info

  • Correct inaccurate info

  • Delete your personal info

  • Portability: receive a copy or transfer info to another service

  • Manage communications: opt out of marketing emails

You can exercise these rights via our Contact Us page or by emailing stickysnaps9@gmail.com. We won’t discriminate against you for exercising these rights, but we may need to verify your identity.

Learn more about your rights with Shopify here: Shopify Privacy Portal.

Third-Party Websites

Our site may link to other websites. We are not responsible for their privacy or security. Information you share on social platforms may also be visible to others.

International Transfers

Your information may be stored or processed outside your country. Where required, we rely on recognized transfer mechanisms like Standard Contractual Clauses to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. The last updated date will reflect the most recent changes.

Contact Us

Questions or concerns? Reach us at stickysnaps9@gmail.com.